What companies keep · Douglas Portugal

What Douglas Portugal knows about you

In the App, the one-year-after-contract period applies to contact data used to show you products similar to ones you already bought. All other data, on the site and in the App, remains in place only for as long as the purpose behind its collection stays active, a period that can extend for legal obligations.

Privacy policy, read on 21 August 2026.

Where the request goes

The request goes by email to privacidade@douglas.pt, the address the company names for data-protection matters.

Write the request (free)

The letter asks for the file it keeps on you, or for its erasure, and the answer has a thirty-day legal deadline. What the law does at each reply is on the When the company answers page.

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